Welcome to BornCry! By accessing and using our website (www.borncry.com), you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
- BornCry is an e-commerce platform specializing in baby and kids’ products (0-12 years).
- By using our website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and other related policies.
2. Eligibility
- You must be 18 years or older to place an order. If under 18, parental supervision is required.
- You agree to provide accurate personal and payment details while making a purchase.
3. Product Information & Pricing
- We strive to provide accurate product descriptions and pricing, but errors may occur.
- Prices are subject to change without prior notice. However, once an order is placed, the price at the time of purchase will be applicable.
- In case of pricing or inventory errors, BornCry reserves the right to cancel orders and issue refunds.
4. Order & Payment
- Orders can be placed via our website using debit/credit cards, UPI, net banking, and cash on delivery (COD) (if available).
- BornCry reserves the right to cancel or refuse any order at our discretion.
- Orders will only be processed after successful payment confirmation.
5. Shipping & Delivery
- Orders are processed within 24-48 hours and delivered within 3-10 business days depending on location.
- Shipping fees, if applicable, will be displayed at checkout.
- BornCry is not responsible for delays caused by unforeseen circumstances like courier delays, weather conditions, or natural calamities.
6. Return, Exchange & Refund Policy
- Returns and exchanges are accepted within 7 days of delivery, subject to our Return & Exchange Policy.
- Refunds are processed within 7-10 business days after quality checks.
- Certain items like personal care products, innerwear, and customized items are not eligible for return.
7. Cancellations
- Orders can be canceled within 12 hours of placement or before dispatch.
- Once shipped, cancellation is not possible, but you may return the product after delivery.
8. Intellectual Property
- All content on BornCry (logos, images, product descriptions, website design, etc.) is the intellectual property of BornCry.
- Unauthorized use, reproduction, or modification of any content is strictly prohibited.
9. User Responsibilities
- You must not misuse our website, including hacking, spreading malware, or engaging in fraudulent activities.
- Any violation of these Terms may result in legal action and account termination.
10. Limitation of Liability
- BornCry is not liable for indirect, incidental, or consequential damages arising from the use of our products.
- Our liability is limited to the amount paid by the customer for the purchased product.
11. Dispute Resolution & Governing Law
- Any disputes will be resolved amicably first; if unresolved, they will be subject to the jurisdiction of Indian courts.
- These Terms & Conditions are governed by the laws of India.
12. Changes to Terms & Conditions
- BornCry reserves the right to update or modify these Terms & Conditions at any time.
- Continued use of the website after modifications constitutes acceptance of the updated Terms.
13. Contact Us
For any questions regarding our Terms & Conditions, please contact:
? Email: support@borncry.com
? Phone: +91 86966 66236
? Address: Hanuman Nagar, Plot No -5, Sanganer, Jaipur 302029
By using BornCry, you acknowledge and agree to these Terms & Conditions. Happy Shopping!